Terms & Conditions
Please read these terms carefully before using Dometrik's services.
Important Notice
These Terms include a binding arbitration clause and class action waiver in Section 16. By using our Services, you agree to resolve disputes through individual arbitration.
Acceptance of Terms
By accessing or using Dometrik's AI-powered domain valuation platform and related services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use our Services. These Terms constitute a legally binding agreement between you and Dometrik ("we," "our," or "us"). We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Continued use of our Services after changes constitutes acceptance of the updated Terms.
Eligibility
To use our Services, you must:
- Be at least 18 years of age or the age of legal majority in your jurisdiction
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using our Services under applicable laws
- Provide accurate and complete registration information
- Maintain the security of your account credentials
Account Registration
When you create an account with Dometrik, you agree to:
- Provide accurate, current, and complete information during registration
- Verify your email address to activate full account features
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities under your account
You may not use another person's account without permission. We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or abuse our credit system.
Description of Services
Dometrik provides an AI-powered domain valuation and analysis platform, including:
- Instant AI-driven domain value estimates using machine learning algorithms
- Comprehensive domain scoring (brandability, keyword quality, extension value)
- SEO metrics analysis and traffic potential assessment
- Domain age and registration data analysis
- Evaluation history tracking and portfolio management
- Local evaluation mode for offline analysis
- Referral program with bonus credits
Our valuations are AI-generated estimates based on machine learning models trained on market data. These estimates should be used as guidance only and do not constitute financial advice. Actual domain sale prices may vary significantly based on market conditions, buyer preferences, and negotiation factors.
Credit System
Dometrik operates on a credit-based evaluation system:
Free Tier
- New users receive 3 free evaluation credits daily
- Credits reset automatically every 24 hours
- Unused daily credits do not roll over to the next day
- Email verification required to maintain free tier access
Premium Subscription
- Premium Plan: Unlimited evaluations per month
- Access to all premium features including social media check and CSV export
- Priority support and faster response times
- Subscription renews monthly
Referral Credits
- Earn 2 bonus credits for each friend who signs up using your referral link
- Maximum of 10 credits can be earned through referrals
- Referral credits are added to your account upon successful sign-up
- Both referrer and referred user receive bonus credits
Pricing and Payment
Our paid Services are offered through subscription plans:
Subscription Terms
- Plans are billed monthly based on your selected tier
- Prices are displayed in USD and subject to change with 30 days notice
- Subscription credits are non-transferable between accounts
- Downgrades take effect at the next billing cycle
Payment Processing
- All payments are processed securely through our payment system
- You authorize recurring charges for active subscription plans
- Failed payments may result in service suspension or downgrade to free tier
- Payment history is available in your account dashboard
Refund Policy
We offer refunds under the following conditions:
- New subscribers may request a full refund within 7 days of initial purchase if no credits have been used
- Partial refunds are not available for partially used subscription credits
- Service errors or technical issues that prevent delivery may qualify for credit restoration
- Refund requests must be submitted through our support page or email
We reserve the right to deny refund requests that appear fraudulent, abusive, or that violate our Terms of Service. Refunds are processed within 5-10 business days.
Acceptable Use Policy
You agree not to use our Services to:
- Violate any applicable laws, regulations, or third-party rights
- Engage in fraudulent, deceptive, or misleading activities
- Create multiple accounts to abuse the free credit system
- Share account credentials or transfer credits between accounts
- Attempt to reverse engineer, decompile, or extract our AI algorithms
- Scrape, crawl, or use automated means to access our Services
- Interfere with or disrupt the integrity of our systems
- Transmit viruses, malware, or other harmful code
- Use the Services for competitive analysis without authorization
- Resell, redistribute, or commercially exploit our valuations without consent
Intellectual Property
All intellectual property rights in our Services, including but not limited to:
- AI models, machine learning algorithms, and valuation methodologies
- Software, codebase, and technical infrastructure
- Website design, graphics, user interface, and user experience
- Dometrik name, logo, and brand elements
- Training data, aggregated analytics, and derived insights
- Documentation, guides, and educational materials
are owned by Dometrik or our licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
User Content and Data
When you submit domain names or other content to our Services:
- You retain ownership of any domain names you own
- You grant us a license to process your submissions for service delivery
- We may use anonymized, aggregated evaluation data to improve our AI models
- Your evaluation history is stored securely in your account
- You represent that you have the right to submit domain names for evaluation
- We are not responsible for the accuracy of user-submitted information
Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability or fitness for a particular purpose
- Warranties of accuracy, reliability, or completeness of AI-generated valuations
- Warranties of uninterrupted or error-free service
- Warranties regarding results obtained from using our Services
- Warranties that valuations reflect actual market prices
Domain valuations are AI-generated estimates based on machine learning analysis of available data. We do not guarantee that any domain will sell for our estimated value. Market conditions, buyer preferences, and negotiation skills significantly impact actual sale prices. Always conduct your own due diligence before making purchasing or selling decisions.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOMETRIK SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from reliance on our AI valuations or recommendations
- Damages exceeding the amount paid by you in the past 12 months
- Any claims arising from third-party actions, services, or market conditions
- Failed domain sales or purchases based on our valuations
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless Dometrik and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
- Your use of our Services or reliance on our valuations
- Your violation of these Terms
- Your violation of any third-party rights
- Domain transactions you conduct based on our analysis
- Any misrepresentation or fraudulent activity by you
Termination
Either party may terminate this agreement at any time:
Termination by You
- Cancel your subscription through your account settings
- Request account deletion by contacting support
- Termination takes effect at end of current billing period
- No refund for unused credits upon voluntary termination
Termination by Us
- Immediate termination for Terms violations or abuse
- Termination with notice for any other reason
- Suspension pending investigation of suspicious activity
- Account data may be deleted after 30 days of termination
Upon termination, your right to use the Services ceases immediately. We may retain certain data as required by law or for legitimate business purposes such as fraud prevention.
Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any disputes arising from these Terms or your use of our Services shall be resolved through the dispute resolution process outlined below.
Dispute Resolution
Before initiating any legal proceedings, you agree to attempt to resolve disputes informally by contacting us at support@dometrik.com. If a dispute cannot be resolved within 30 days, either party may proceed with formal dispute resolution. For claims under $10,000, you agree to binding arbitration. Class action lawsuits and class-wide arbitration are not permitted under these Terms.
Miscellaneous
Additional provisions governing these Terms:
- Entire Agreement: These Terms constitute the entire agreement between you and Dometrik
- Severability: If any provision is found unenforceable, other provisions remain in effect
- Waiver: Failure to enforce any right does not constitute a waiver
- Assignment: You may not assign these Terms; we may assign them freely
- Force Majeure: Neither party is liable for delays due to circumstances beyond reasonable control
- Notices: We may provide notices via email or through our Services
Contact Information
For questions about these Terms, please contact us:
Your Agreement
By creating an account or using Dometrik's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.