Privacy Policy

Dometrik ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered domain valuation platform and related services. By accessing or using Dometrik, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our services. This policy applies to all users of our platform, including free tier users and paid subscribers.

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources to provide accurate domain valuations.

We use the information we collect for various purposes to provide, maintain, and improve our AI-powered domain valuation services:

• Generate AI-powered domain valuations using machine learning algorithms
• Process your domain evaluation requests and deliver results
• Manage your account, credits, and subscription status
• Process referral bonuses and track referral relationships
• Send you evaluation results, account notifications, and service updates
• Respond to your support requests and inquiries
• Monitor and analyze usage patterns to improve our AI models
• Detect and prevent fraudulent activity and abuse of our credit system
• Personalize your experience and provide relevant recommendations
• Develop and train new AI features and valuation improvements

To continuously improve our domain valuation accuracy, we use aggregated and anonymized data:

• Domain characteristics (length, extension, keyword patterns) are used to train our AI models
• Aggregated valuation trends help improve pricing accuracy
• No personally identifiable information is used in model training
• You can opt out of having your evaluation data used for model improvement by contacting support
• Our AI models are trained on publicly available domain sales data and market trends

We do not sell your personal information. We may share your information only in the following limited circumstances:

• With service providers who help us operate the platform (hosting, analytics)
• To comply with legal obligations or respond to lawful government requests
• To protect the rights, privacy, safety, or property of Dometrik and our users
• In connection with a merger, acquisition, or sale of assets (with prior notice)
• With your explicit consent or at your direction
• Anonymized, aggregated statistics may be shared publicly or with partners

We implement robust technical and organizational measures to protect your personal information:

• Secure password hashing using industry-standard algorithms
• HTTPS encryption for all data transmitted to and from our servers
• JWT-based authentication with token expiration and blacklisting
• Rate limiting to prevent brute force and enumeration attacks
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to user data
• Secure database backups with encryption

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account data: Retained while your account is active and for 30 days after deletion request
• Evaluation history: Retained for the duration of your account to provide history features
• Credit transactions: Retained for accounting and fraud prevention purposes
• Support communications: Retained for 2 years to improve customer service
• Log files: Retained for 90 days for security and debugging purposes

You have control over your personal information. Depending on your location, you may have the following rights:

• Access: View your profile, evaluation history, and account data in your dashboard
• Correction: Update your profile information at any time through account settings
• Deletion: Request complete deletion of your account and associated data
• Export: Download your evaluation history and account data
• Opt-out: Unsubscribe from marketing emails while keeping your account active
• Restriction: Request limitation of data processing in certain circumstances

We use cookies and similar technologies to enhance your experience and analyze usage patterns:

Our local evaluation mode stores data on your device for offline functionality:

• Local evaluation history is stored in your browser's local storage
• This data never leaves your device unless you choose to sync it
• You can clear local storage data through your browser settings
• Local mode operates entirely client-side without server communication

Your information may be processed on servers located in different jurisdictions. We ensure appropriate safeguards are in place to protect your data regardless of where it is processed. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Dometrik is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the new policy on this page, updating the "Last Updated" date, and sending an email notification for material changes. We encourage you to review this policy regularly.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about our data practices, please contact us: